GENERAL TERMS AND CONDITIONS
Patricia Castro-Lefebvre, with P 11AV74068, whose registered office is located at Avda. Pintor Fernando Soria, 10 bloque 5 1º H, Playa de San Juan, Alicante, Spain, telephone number +(34) 607 751 134 and e-mail address Info@p-05.com
Patricia Castro-Lefebvre is the owner of the website p-05.com, through which bags and accessories for women are sold under the following name: (P.05). For any query, question or suggestion you can contact the Company through the contact details provided above.
ACCEPTANCE, MODIFICATION AND DURATION OF THE GENERAL TERMS AND CONDITIONS
The use and access to the Website by the User implies the acceptance of these General Terms and Conditions. If you do not agree with them, you must stop browsing the Website.
In order to purchase any of the Products from (P.05), Users must fill out a form with their identification data. The Products and/or the condition of Registered User by persons of legal age and with full capacity who have expressly accepted these General Conditions and the Privacy and Cookies Policy.
The Company reserves the right to modify, at any time and without prior notice, the content of the General Terms and Conditions. In any case, this will not affect the User as they will be subject to the applicable General Terms and Conditions of the Website at the time of purchase of the Products or at the time of use and access to the Website.
The legal relationship arising by the access and use of the Website shall be for an indefinite duration. In case of modification of the General Terms and Conditions, this legal relationship will be resolved and will imply that the User must adhere to the new General Terms and Conditions.
The General Terms and Conditions will be available in the language of the user’s country.
USE OF THE WEBSITE
The Website User of (P.05) undertakes to make an appropriate and lawful use of the Website, in accordance with the applicable legislation and these General Conditions.
In particular, the User must refrain from:
- Committing crimes or encouraging others to do so.
- Introducing or distributing computer viruses on the network, posting offensive or obscene material.
- Altering the content or the copy of the Website.
- Sending unsolicited advertising or promotional materials (‘spam‘).
(P.05) shall not be liable for links to other websites that it may contain.
OBLIGATIONS OF THE COMPANY AND THE USER
(P.05) undertakes to make available to the User all the necessary information regarding the Products offered as well as the orders placed. However, (P.05) shall not be liable for the temporary non-compliance with these General Terms and Conditions in the event of act of God or an unforeseeable event by a third party.
The User undertakes to fill in truthfully and accurately the necessary data to make a purchase and not to place any false or fraudulent order as well as to pay the full amount, which includes the price of the product, taxes and shipping costs.
(P.05) shall not be liable for the damages and consequences arising by the loss of the data provided or by the deficient use of these. Similarly, (P.05) shall not be liable for possible delays or failures in delivery as a consequence of the error or omission of this data.
INFORMATION ON PRODUCTS AND PROMOTIONS
(P.05) provides a description of the products offered that include text, photographs and videos. These descriptions are for guidance purposes and are in no way exhaustive. Please contact us if you have any questions or queries.
The promotions are always applied on the value of the Product only.
The User must access the Website in order to view all the Products. By clicking on a specific Product, they will access the photograph and the detailed description of the Product that includes images, specifications, price per unit and shipping costs.
To place an order, the User must select one or more items, and by clicking on the button ‘ADD TO THE CART’, they will be included in the cart where the product, description, number of units, price per unit, total price and shipping costs are detailed.
Once all the desired items have been added to the cart, the User have the option to continue shopping or to checkout the order.
If the User does not wish to continue shopping, they must click ‘CONFIRM’ within the cart. Once confirmed, the User must provide their personal and shipping data or, if they are already a registered user, they must log in by providing their name and password.
At this step, if the User has a promotional code, they can enter it to benefit from a discount. Also, they must select the payment method and enter their credit card details.
Subsequently, by clicking on ‘SHIPPING OPTIONS’ the User can view the order summary where they can review their shipping and billing information and update them if necessary.
Subsequently, they must accept these General Terms and Conditions and by selecting the ‘PAYMENT METHOD’ button, the purchasing process will be formalized.
All orders are subject to our acceptance. Within 24 hours of placing the order, and once the payment has been confirmed, we will send you a confirmation email stating that the purchase has been processed (hereinafter, ‘Order Confirmation’).
Patricia Lefebvre-Castro shall not be liable for errors and non-operability of the email address provided by the User to receive the Order Confirmation email.
ORDER CANCELLATION AND UPDATE
Cancellation will be free when the product has not been shipped for the amount of the product using the same payment method. Adding products to an order is be possible as long as the order has not been shipped. The order extension and the price variation will be assumed by the user.
Items removal. Items can be removed as long as they have not been shipped. The amount will be refunded through the same payment method used for the order.
All orders are subject to the availability of the Products. The Products on the Website are subject to the stock limit. It may happen that these Products are not in stock. In these cases, the User will be informed as soon as possible and alternative products or the possibility of canceling the order and refunding the amount paid will be offered. The refund of the amount will be the limit of our responsibility towards the User, if we are unable to supply the requested Products.
PRICES AND TAXES
The prices of the Products on the Website are displayed in euros and include taxes depending on the country of sale.
Shipping costs are at the User’s expense, unless otherwise stated, are defined during the purchasing process and are detailed separately from the price of the Product. Once the exact shipping costs are known, the User can cancel the purchase at no cost. The sum of the shipping costs and the amount of the Product will be the total price to pay that will be shown to the User prior to the formalization of the purchase.
In the purchasing process, the User accepts the total price when they click the ‘BUY’ button.
(P.05) reserves the right to charge for the order as soon as the order has been confirmed.
PAYMENT OF PRODUCTS
(P.05) makes the following payment methods available to the User: credit or debit card (Visa, Visa Electron, Mastercard and Maestro) through a bank data coding system.
The user can request the invoice for free through the email firstname.lastname@example.org
DELIVERY OF PRODUCTS
(P.05) operates and ships products all over the world. Said shipment will be made based on the data filled in the form and will be delivered based on the shipping method selected by the User.
Non-compliance with delivery deadlines will be communicated to the User so that they can choose between the cancellation and the refund of the product or the execution of a new delivery period.
The user will be responsible him/herself or through another person for the receipt of the order. The carrier will contact the user twice and if the order can not be delivered, the good will be returned to (P.05) at the User’s expense.
Once delivered, the User will be responsible for the good.
The User will be the owner of the Products when (P.05) when they receive full payment for the order placed.
If for any reason attributable to (P.05) the delivery cannot be made within the agreed period, (P.05) will contact the User to inform them of this eventuality and the User may choose to continue with the purchase or cancel it.
RIGHT OF WITHDRAWAL AND EXCHANGE OF PRODUCTS
The User has the right to withdraw from this contract within a period of fourteen (14) calendar days without any justification.
The withdrawal period will expire fourteen (14) calendar days from the reception of the product by the User or a third party indicated by the User, other than the carrier, or in the event that the User’s order is composed of several products delivered separately, fourteen (14) calendar days from the reception of the last product by the User or a third party indicated by the User, other than the carrier.
Said withdrawal will be communicated to (P.05), at the address: Avda. Pintor Fernando Soria, 10 bloque 5 1º H, 03540, Playa de San Juan, Alicante, Spain. Tel. +(34) 607751131 o by email Info@p-05.com
The withdrawal will be made within a period of fourteen calendar days.
As a result of the withdrawal, the user will receive a refund of the amount except for the return costs.
The User must return the Products to (P.05) the following address: Avda. Pintor Fernando Soria, 10 bloque 5 1º H, 03540, Playa de San Juan, Alicante, Spain, without any undue delay and, in any case, at the latest within 14 calendar days from the date of the withdrawal notification. The term will be considered fulfilled if the User returns the goods before the aforementioned period expiration.
The User must bear the direct cost of returning the goods and will be the only responsible for any diminished value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.
The products will be returned in the same conditions of receipt that must include the following points:
a) It is essential that the customer makes a return request to email@example.com
The Products must be returned in their original box/packaging and with all stationery and accessories.
b) The Products cannot have been used.
c) The Products must be returned in their original box/packaging and with all the stationery and accessories.
Before returning the product you should contact infoshopp05@.com
Your right to withdraw from the contract will apply exclusively to those Products that are returned in the same conditions in which they were received, so no refund will be made if the above conditions are not met.
Personalized products will not be subject to return, as well as the rest of the products excluded from this right as provided in the applicable General Law for the Defense of Consumers and Users.
According to the applicable regulations, part of the information or communications that we send you must be in writing. Consequently, by using this Website you accept that most of said communications are through electronic means, so we can send you communications either to the email or to the postal address that you provide us when placing an order. This condition will not affect your rights recognized by law.
Our obligations will not imply a waiver of other rights or actions derived from a contract or from these Conditions, nor will it exonerate the User from compliance with their obligations.
No waiver of (p.05) any of these Conditions or the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and it is formalized and communicated to the User in writing.
The User, as a consumer and user, enjoys guarantees on the products that can be purchased through this Website, under the legally established terms for each type of product. It is understood that there is conformity with the product if within fifteen days of its delivery no notification has been made about its lack of conformity.
It is understood that the products are in accordance with the contract provided that: they meet the description made by (P.05); they are suitable for the uses to which the products are advertised on this Website and they present the usual quality and features of a product of the same type and which are fundamentally expected from it.
COMPLAINTS AND CLAIMS
The User can send their complaints, claims or any other comment that they wish to make to (P.05) through the contact details provided at the beginning of these Conditions (General Information).
No waiver of (P.05) to a specific right or legal action or the lack of requirement by (P.05) of strict compliance by the User of any of…
These Terms and Conditions and the whole document expressly referred to in these, constitute the entire agreement between the User and (P.05) in relation to the object of the sale.
APPLICABLE LAW AND COMPETENT JURISDICTION
The competent courts for the resolution of conflicts will be those of the consumer’s domicile.
AFTER SALES SERVICES AND CLAIMS
To exercise claims and other after-sales services, you can contact us through the email Info@p-05.com